Privacy policy

Bengo4.com, Inc. (hereafter “the Company”) recognizes protecting personal information as a vital business task for protecting individual rights as well as for carrying out our corporate responsibilities. The Company follows the established privacy policy detailed below and handles private information appropriately to ensure reliable relationships with our customers.

Privacy Policy

1. For acquisition of personal information, the Company will first clearly determine that the purpose for obtaining the information is within the appropriate scope of business operations. And to the extent required to achieve this purpose, the Company will obtain and use the information legally and officially with the customer’s consent.
2. The Company will ensure that employees are aware of the importance of personal information. The Company will take measures to implement rational safety management in order to avoid personal information held by the Company from being fraudulently accessed, lost, destroyed, tampered with or leaked, etc. We also continuously review and improve these measures as needed, and work to ensure security.
3. The Company will ensure that all employees understand and strictly adhere to the laws and regulations related to the protection of personal information as well as to other regulations.
4. In cases of outsourcing work with data containing personal information, the information will be strictly managed by the Company to ensure that it is protected and that it does not leak.
5. If the Company receives customer complaints or concerns regarding the privacy policy or the system of protecting personal information, we will handle these appropriately.
6. The Company has established a scheme for protecting personal information. Furthermore, we will continuously review this scheme, and will quickly adjust and improve it in response to changes in the social environment or amended laws and regulations related to the protection of personal information. By doing this, we will work to maintain the security of personal information and ensure appropriate management.

Handling of Personal Information

1. Purposes of use for personal information

The Company will use personal information it obtains for the following purposes.

Personal information related to the customer: A. Providing services the customer registers to or applies for

B. Information confirmation required for providing services or sending products to the customer, etc.

C. Surveys, data collection and research development for services

D. Sending information about products and services, etc., that the Company recommends

E. Handling inquiries and concerns

F. Execution of contracts

G. Customer meetings (including pre-sales and post-sales meetings)

H. Other purposes associated with those listed from A to G above
Personal information related to corporate business partners or executives and employees, etc., of other companies: A. Various communications and negotiations, etc., required for business

B. Business partner information management, payment and revenue processing

C. Other purposes associated with those listed under A and B above
Personal information subcontracted from business partners: A. Executing contracts related to subcontracted business

B. Other purposes associated with A
Personal information related to job applicants and company retirees: A. Contacting job applicants and providing them with recruitment information (including internships, etc.)

B. Managing recruitment work at the Company

C. Contacting retirees and providing them with information, etc.

D. Other purposes associated with those listed from A to C above
Personal information related to professionals: A. For providing and introducing services as well as for sending questionnaires, etc.

B. Surveys, data collection and research development for services

C. Sending information about products and services, etc., that the Company recommends

D. For introducing professionals to customers using the services of the Company

E. To construct databases of data available for inspection by third parties, etc., for the above purposes

F. Handling inquiries and consultations

G. Purposes other than those listed above that are included in the privacy policies of websites operated by the Company

H. Other purposes associated with those listed from A to G above
Other personal information: A. Providing services

B. Surveys, data collection and research development for services

C. Other purposes associated with those listed under A and B above

2. Provision of personal data to third parties and joint use of personal data

1．Cases where information is provided to third parties: The Company will not disclose or provide personal data it obtains to third parties except for the following situations.

1. When the individual has given their consent

2. When required to do so by law

3. When it is necessary to do so to protect life or assets and it is difficult to obtain the individual’s consent

4. When personal data has been outsourced to be handled by an outside company based on an outsourcing business contract. In this case, along with selecting outsourcing companies which meet the standards set by the Company, the Company will appropriately monitor the contract concluded in relation to the handling of personal data and the secure maintenance of personal data at the outsourcing company.

5. When business succession occurs due to a merger, company division, transfer of business or other reason

6. When carrying out procedures set forth in Article 27, Paragraph 2 of the Act on the Protection of Personal Information
2．When providing information based on 6 above: 1. Any personal information data items provided to third parties as well as the steps and methods used when providing it to third parties will be disclosed individually.

2. When the Company receives a request from the individual to stop providing their personal data to third parties, the Company will immediately stop providing the relevant personal data to third parties.
3. In case of joint use: We may jointly use personal data we have obtained in the following cases

1. Scope of use
The Company and its subsidiaries

2. Purposes of use
Same as "1. Purpose of use of personal information" above.

3. Items of personal information that will be jointly used
Name, address, telephone number, fax number, e-mail address, date of birth, and other items necessary for the above purposes of use

4. Name and address of the person responsible for management of personal data and the name of representative
Bengoshi.com

3. Procedures for requesting disclosure, etc.

The procedure for requesting disclosure of personal information data held by the Company (notification of purpose of use, disclosure, revision, suspension of use, etc.) is as described below.

1．Those who may request disclosure, etc.: A. The individual

B. The individual’s legally appointed deputy if the individual is a minor or an adult ward

C. A deputy whom the individual has designated as a proxy to carry out procedures regarding requesting disclosure, etc.
2．Documents necessary when requesting disclosure, etc.: A. When procedures are carried out by the individual
・The Company’s set disclosure application form (stamped with the customer’s registered seal)
・Identity verification documents (legal ID, etc.)
・Seal registration certificate (inkan toroku shomeisho)

B. When procedures are carried out by a deputy
・The Company's set disclosure application form
・Identity verification documents (for both the customer and the deputy)
・The Company's set letter of proxy
3．Where to apply for disclosure, etc.: Bengo4.com, Inc. Personal Information Protection Inquiry Service Desk
Phone: +81-3-5549-2555
Fax: +81-3-5549-2565
Contact form
4．Fee for disclosure, etc.: When requesting disclosure or notification of purpose of use of personal data held by the Company, the customer will be charged a 1,000 yen fee (tax included) for each request. Please enclose stamps or a postal money order covering this 1,000 yen fee.
5．How and when we will respond to disclosure, etc.: When we are able to confirm the personal data of the individual, we will respond to the individual in writing within a reasonable time. If it is not possible for us to provide an answer, we will notify you of the reason why.

Taichiro Motoe
Representative Director, President and CEO
Bengo4.com, Inc. Established September 28, 2011
Last amended: November 29, 2024

Contact information for complaints and consultations: Kurosaki Bldg. 4-1-4 Roppongi, Minato-ku, Tokyo106-0032
Phone+81-3-5549-2555 Fax+81-3-5549-2565
Inquiries accepted 10:00 a.m. – 7:00 p.m.(except for Sat./Sun./national holidays)